Frequently Asked Questions (FAQ)
We currently accept Visa and MasterCard (payment service Liqpay allows you to use GPay or ApplePay).
Liqpay payment service has PCI DSS certificate. It confirms full compliance of the bank’s payment card data processing system with Mastercard and Visa international payment systems security standards.
WARNING! Your bank may charge additional fees for international transfers.
Delivery in Ukraine can be paid by cash upon receipt in case you order shipping to Nova Poshta department or address delivery. Pay attention that Nova Poshta’s fee for money transfer is 20UAH+2%. For Ukrposhta fee is 1%.
To pay online and save some money is always good idea!
We offer gift cards for 1000, 2000, 3000 та 5000 UAH. We provide two types of gift cards — paper and electronic. They both have the same functionality.
How to redeem a gift card online
On the checkout page find the button GIFT CARD and enter the code you have. Once the gift card has been added, it will be applied automatically at checkout.
How to redeem a gift card in the store:
If you have got plastic gift card just pass it to the cashier.
Ordering shipping in Ukraine pay attention that these items should be prepaid:
Payment with bonuses on the site: on the checkout page you will see the button “BONUSES”. Click on it and you will see the current balance of your bonuses. Enter the amount you want to spend and click “OK” – the site subtracts the specified amount of bonuses from the total amount of the order.
Payment with bonuses in the store (except the Duty Free zone): when paying for a purchase, you can request the balance of bonuses from the seller and pay with them in part or in full. He/she will take into account the bonuses and announce the final amount of the purchase. Bonuses will be automatically debited from your personal account.
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