Frequently Asked Questions (FAQ)
We keep on improving.
All updates regarding delivery will be posted on this page and on our social media pages.
We do our best to deal with any order as soon as possible. Respectively, we will also try to call you shortly within working hours.
At the same time, we undertake to fully satisfy your request within one day in spite of any force majeure and difficulties.
In short, wait for our call in working time within 24 hours after ordering.
Thank you for cooperation and understanding.
(Important!) For free delivery the fulfillment of both conditions is obligatory.
That’s for now, but we keep on working to simplify everything.
There is also the option of in-store pickup.
In the time of national lockdown, there is no free delivery for the goods from the section “MASKS”.
International delivery is carried out at your choice by Ukrposhta, Meest Express or Nova Poshta Global. In each case, the cost of delivery depends on parcel’s dimensions and it’s weight, so we will report it separately and issue an invoice.
International delivery is prepaid only (service – Way For Pay).
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